MEET OUR TEAM:
Kathleen Frank
Kathleen Frank
Founder and CEO of AUGUR INC.
"It's never too late to be what you might have been."
- George S. Eliot
A spirited entrepreneur and gifted facilitator, Kathy Frank is President and Founder of AUGUR INC., an organizational and strategic management consultancy firm with offices in Bedminster, New Jersey. She is an author and developer of numerous proprietary training modules designed to optimize team performance in organizations—from small startups, nonprofits, and educational institutions, to members of the Fortune 500.
Kathy’s experience is a synthesis of education, training and real-world business savvy. She is a graduate of Rutgers University, New Brunswick, New Jersey, where she earned a BS in Accounting, magna cum laude. She is a popular guest lecturer and speaker at business forums and has served as a member of the advisory board for several companies.
Kathy is an entrepreneur in the purest sense. She built a million-dollar consulting practice from scratch. She is a dynamic visionary, connector, and strategist, known for her warmth and resilience in the face of challenges..
kfrank@augurinc.com
Elizabeth R Faircloth
Elizabeth R. Faircloth
Vice President
“Life is too short to be too little."
- Benjamin Disraeli
Elizabeth holds a Masters of Social Work degree from the University of Pennsylvania. While attending the University of Pennsylvania, she studied at the Wharton Business School and the School of Social Work. She holds a Bachelor of Science degree in Psychology from Rowan University, Glassboro, NJ.
Elizabeth has been a consultant with AUGUR INC. since 2002 and was promoted as Vice President in 2010. AUGUR INC. is an organizational and strategic management consultancy firm with offices in Bedminster, New Jersey. AUGUR INC. is the exclusive licensee of the Predictive Index®, which provides an objective framework to hiring, managing and motivating people in the workplace. Elizabeth facilitates workshops for start up and Fortune 500 companies on topics such as management development, communication excellence, customer focused selling, and team development.
She has presented on these topics to a variety of organizations, including: ASTD, The Employer Council of NJ, NJ Women Executives, SHRM, and many others. She has also been a frequent guest lecturer at the University of Pennsylvania.
In addition to her work with companies, Elizabeth has spoken to over 100 universities and colleges across the United States at campus-wide and national conferences. She has taught seminars and workshops in the areas of organizational leadership, personal development, goal setting, and communication strategies. She has co-authored a book, “Inspiration for Student Leaders" which has been featured on Amazon.com.
efaircloth@augurinc.com
Joan M. Mueller
Joan M. Mueller
SPHR, Consultant
"Teachers open the door. You enter by yourself."
- Chinese Proverb
Joan Mueller, SPHR, has 20 years of diverse experience in executive Human Resource functions. Her most recent position was Director of Human Resources for the Southeastern Pennsylvania Chapter of the American Red Cross. Her focus during the past eight years has been in designing and building Human Resource functions for emerging and growth-oriented companies.
As Vice President of Human Resources for eCal Corporation, she helped a software development company grow to more than 250 employees globally by implementing creative staffing solutions, designing cost-effective benefits programs and competitive compensation structures, facilitating several mergers and acquisitions, and creating an employee-friendly corporate culture. Previously, as Senior Vice President of Human Resources for American Business Financial Services, she created the company's first Human Resource function and provided the infrastructure which enabled the company to more than quadruple its size in less than 18 months.
In Human Resource leadership roles with companies such as Towers Perrin, Grant Thornton LLP, and Butcher & Singer, Joan provided technical leadership and functional support to management and employees in areas of HR Management including, recruitment & retention strategies, employee relations, policy & procedure development, training & development, compensation and benefits plan design and administration, work & family initiatives, as well as operational functions such as facilities management and construction, office services, security, telecommunications and purchasing.
Joan holds a Bachelor of Science Degree in Business Administration and Human Resource Management from Temple University . She is a Senior Professional in Human Resources (SPHR) through the Society for Human Resource Management (SHRM). This highly respected certification encompasses the disciplines of Management & Employment Practices; Training & Development; Compensation & Benefits; Staffing; Health, Safety & Security; and Labor Relations. She has served on the Board for the National Human Resources Association (NHRA) as Vice President of Communications and as President of one of its Affiliates. She was also named National Member of the Year for the NHRA in 1992.
jmueller@augurinc.com
Joan Munro
Joan Munro
Chief Operating Officer
Joan Munro has over 20 years of senior business management experience in the areas of sales and operations, focused on executive leadership, change management and new business development for major corporations such as Sharp Electronics, American Express, and AT&T Capital Corporation.
Throughout the course of her career, she has been successful in transforming challenged or ineffective organizations to a desired future state, by aligning organizational resources and business processes. In addition to leadership roles, Joan has been the strategic business process owner for several major technology system conversion projects, within the areas of financial services operations, manufacturing OTC processing, and sales interface systems.
jmunro@augurinc.com
Jeanne Walsh
Jeanne Walsh
Consultant and Technology Leader
Jeanne Walsh is an AUGUR INC. Technology Leader and Consultant with over eleven years experience working with the Predictive Index®. She holds a BA degree in Finance from Suffolk University, and her background includes six years in the financial services industry working as technical liaison and trainer in emerging products and technology. She was a college instructor for thirteen years, where she taught Business Organization, Systems Analysis and Design and Computer Applications.
jwalsh@augurinc.com
Christine Miles
Christine Miles, M.S. ED.
Consultant
"Life can only be understood backwards; but it must be lived forwards.”
Søren Kierkegaard
EXECUTIVE COACH
- Executive & Leadership Development
- Team Coaching
- Talent Management
- Training Design and Delivery
- Organizational Development
For the past two decades, Christine Miles has been a Leadership and Organizational Development specialist. Serving as trusted advisor for Fortune 500 and other organizations, Christine’s expertise and service offerings include Executive, Team and Individual Coaching, Talent Acquisition and Management, Management Consulting, Workgroup Consultation, Training Development and Delivery. She listens and responds, providing actionable insights and tactics that assist individuals, groups and organizations in overcoming obstacles to sustainable high performance.
She holds an M.S. in Education – Psychological Services, with a concentration in Group Processes and Organizational Training Design from the University of Pennsylvania, a B.S. in Psychology from Millersville University, and Certification in Structural Family Systems Therapy from the Philadelphia Child Guidance Center. Christine began her career as a systems-based therapist working with adolescents and families before working in Employee Assistance Programs for diverse companies through Human Management Services, Inc. She established Miles Consulting LLC in 2007, through which she provides executive coaching, organizational development, training, and sports team development consulting. The industries in which she specializes are biotechnology, healthcare, pharmaceutical, manufacturing, education, media, government, sports, and professional services. Christine serves as guest speaker in a variety of industries.
Christine was an All-American and Academic All-American Field Hockey player as well as a member of the softball and tennis teams at Millersville University. She was named Millersville Female Athlete of the Year in 1987 and was inducted their Hall of Fame in 2009. She served as Assistant Field Hockey Coach at the University of Pennsylvania and participated in U.S. Field Hockey Team Trials in 1987 and 1996. Christine is currently on the University of Pennsylvania’s Board of Directors for Field Hockey.
Christine’s experiences, education, and professional work have shaped and informed her ability to provide incisive advice and facilitate the achievement of goals.
cmiles@augurinc.com
Jill Stropoli
Jill Stropoli, Ph.D.
Consultant
Jill earned a Ph.D. in Psychology from Rutgers University with concentrations in the areas of performance feedback, goal setting, interpersonal relations and organizational behavior. She has had extensive experience in research design and execution as well as survey design and implementation.
Jill’s focus has been in training teams and coaching/mentoring team members to reach their optimal performance. She has worked as a consultant on research teams both nationally and internationally and has served as a statistical analyst and project director for several companies.
jstropoli@augurinc.com
Julie Ann Duffy Hagovsky
Julie Ann Duffy Hagovsky
Consultant
Julie Ann Duffy Hagovsky has been a Human Resources business leader for 18 years, with a primary focus in the Consumer Package Goods (CPG) industry. With extensive experience in Talent Acquisition, Organizational Design & Development, Change Management, Employee Engagement, Compensation and Benefits, Julie brings to organizations the strategic ideas and solutions needed to drive quantifiable business results.
Julie has also worked as an Adjunct Professor teaching Industrial Psychology for Fairleigh Dickinson University and is a member of the Society for Human Resources Management. She holds BA and MA degrees in Industrial Organizational Psychology from Fairleigh Dickinson University and Human Resources Studies Certificate from Cornell University School of Industrial and Labor Relations.
jhagovsky@augurinc.com
Kathy Phelan
Kathy Phelan
Director, Project Management and Technology
Kathy is the Director of Project Management and Technology for AUGUR INC. In this role, she provides the oversight necessary to optimize AUGUR INC.’s customer service and project development flow through the management of our state-of-the-art technology resources. She brings a variety of professional experience to AUGUR INC. including 30 years experience managing people and projects both in “bricks and mortar” and virtual environments.
Kathy is skilled in developing CRM strategies, implementations, and analyzing business requirements and deliverables to increase productivity. Kathy holds an Associate Degree from Mercer County Community College, and has been a member of the Toastmasters International Organization and the American Business Women’s Association.
kphelan@augurinc.com
Caitlin Johnson-Nied
Caitlin Johnson-Nied
Director, Client Reach Center
Caitlin holds a BA from Kutztown University, with dual majors within the field of Education. While at the University, her focus and expertise was in the development of engaging, highly interactive learning experiences—hallmarks of the AUGUR INC. programs.
As the Director of Client Services at AUGUR INC., Caitlin is a customer-service-oriented person with extreme attention to detail. Creative and outgoing, she leads the function that provides a vital link between the AUGUR INC. Consulting Team and our clients.
cjohnson@augurinc.com
Alice Taylor
Alice Taylor
Advisor, Business Development
Alice holds a BS in Biology and an MS in Technical Communications, and brings an extensive background in management, operations, and information development to her role at AUGUR INC. More than 2 decades of management experience has given Alice an understanding of team dynamics, employee motivation, and interpersonal communication: essential components of a successful organization.
In her role with AUGUR INC., Alice provides strategic guidance for current and new business development, as well as creative guidance for AUGUR INC. programs.